Communication Skills Training Advice and Strategy

Communication skills training to improve all aspects business communication.

1. Communication Skills Training Training

I specialise in spoken and written communication skills as well as marketing and branding.

My work has taken me around the world but today I prefer to deliver virtual training sessions and concentrate on publishing digital courses for my training portal PKJTraining.eu

Through LuxuryTOV.com my client service consultancy I also specialise in tone of voice communication

Training Topics

1. Effective Email Communication

Improve how employees approach, write and handle email. Learn how to kill with clarity and take into account the time integrity of the sender and receiver.

2. Writing for the Web & Digital Media

Develop digital writing skills for websites and digital media that adapt to the channel and the target reader.

3. Telephone Behaviour

Learn how to listen well in order to establish trust and empathy with clients so that long-lasting and profitable relationships are created.

4. Client Experience

Master the art of tone of voice in written and spoken communication in order to establish profitable client relationships across multiple channels.

Much of this training is delivered by LuxuryTOV.com

5. Media Training

Talk to the camera with believability and confidence so that you come across as memorable and authentic.

6. Branding & Brand Identity

Capture the essence of your brand, the process to follow and the long-term benefits of brand identity.

7. Marketing & Communication Strategy

How to write a deliverable communication plan that is an accurate reflection of your goals, audience, strategy, tactics and the measurable for success.

8. Content Marketing

Ways of using content marketing as a way to inform and educate your target audience about the value of the services you deliver.

9. Remote Working

How to manage distributed teams post Covid-19 so that they are motivated and productive in order to meet your business objectives.

The Remote Working courses are delivered as part of The Remote Work Pros in partnership Jeremy Blain of Performance Works International.

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To discuss the delivery of any of these services or courses please Contact Joe.

2. Advice

I advise business owners, directors and senior managers. Those who want an external opinion about some aspect of their business.

Things we discuss include:

  • Strategy – the direction you want to take your company
  • Marketing – tactics to increase a greater awareness and demand for your services
  • Branding – what your business stands for how to create a better brand identity.

It could be about none of the above, simply the chance to get a second opinion about an approach, process or person. The chance to talk to someone whose opinion and expertise you trust.

In some instances my advice involves working with you create a marketing or communication plan, delivering training or mentoring an employee

3. Strategy

I work with business owners and come-up with a marketing or communication plan that will allow them to reach their business goals.

It involves working closely with founders or senior managers to acquire an in-depth understanding of why you create the product or services you do and why your market is willing to pay for them.

The final plan is the result of a series of workshops and analysis. It becomes a essential reference document that will shape and guide how your company attracts and engages with your audience.